Delivery / Shipping:
- We do not have a physical shop.
- Please see our Stockists List to buy direct.
- We courier/pudo our products countrywide.
- We Process over weekends and Distribute on weekdays between 8am-3pm *Excl. Public holidays.
- Once your payment reflects in our bank account- we will send your order out as soon as order is complete.
- No orders are sent out over weekends.
- Orders take +/- 10 working workdays (Excl. Public Holidays) to be delivered depending on stock availability.
- The couriers adhere to their own time schedule, and sometimes unexpected things happen to the drivers, altering delivery times. (Load shedding, Protest Marches, High-jackings, Virus Outbreaks, etc.)
- We therefore cannot provide you with an exact time of delivery, but only an estimated date of delivery.
- You will receive an email notification in your inbox when your parcels was collected.
- This notification will provide you with a Tracking (Waybill Number) that you may use to track the status of your parcel.)
Payments:
We offer the following payment options:
- Direct bank transfer (EFT)
- Orders are sent out once payment reflects in our bank account.
- Our bank account is with Capitec.
- Should you pay from another bank account: your payment may take 1-2 working days to clear.
- Please keep this in mind.
- You will receive a notification in your email inbox once payment reflects in our bank account.
- ONE (1) proof of payment can be sent to orders@parrotainmentsa.co.za
- We send out orders from Monday to Fridays.
- Should your payment not reflect by this time or have been made after this time- please take it as a given that your order will be sent out on the next dispatch cycle.